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Terms of Service

Last Updated: July 27, 2026  |  Effective Date: July 27, 2026

These Terms of Service ("Terms") are an agreement between you and CreatorFinder LLC ("CreatorFinder," "we," "us," or "our") governing your use of the website www.creatorfinderai.com and our services, including the creator research platform, contact database, Smartlead integration, and the SMS assistant "Jesse" (together, the "Services").

1. Acceptance of Terms

Plain EnglishBy creating an account or using CreatorFinder, you're agreeing to these Terms. You must be 18 or older, and this is a business tool. If you don't agree, don't use the Services.

By accessing or using the Services, creating an account, or clicking to accept these Terms, you agree to be bound by them and by our Privacy Policy. You must be at least 18 years of age to use the Services. If you use the Services on behalf of a company or other organization, you represent that you have authority to bind that organization, and "you" refers to that organization. The current version of these Terms is always available at this page.

2. Description of Service; Early Access

Plain EnglishCreatorFinder helps you find, research, and reach out to creators for business partnerships. Right now we're in early access with a small first group, which means you'll get close support from us, and you should also expect some bugs while we polish things.

The Services provide AI-assisted research on creators, influencers, experts, and businesses, including access to a database of professional contact information, growth-signal analysis, AI-generated outreach content, integration with the third-party Smartlead platform, and an SMS-based assistant.

Early access. The Services are currently offered as an early-access release to a limited initial cohort. You acknowledge that early-access software may contain bugs, errors, and interruptions; that features may change, be added, or be removed; and that we may contact you for feedback. We will use commercially reasonable efforts to keep the Services available and to resolve issues promptly, but we do not guarantee uninterrupted or error-free operation.

3. Accounts

Plain EnglishKeep your login credentials to yourself, give us accurate info, and don't share your seat. What happens under your account is on you, so tell us right away if you think someone else got in.

You must provide accurate, complete registration information and keep it current. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Accounts are for a single user or organization as defined by your plan and may not be shared or resold. Notify us immediately at support@creatorfinderai.com of any unauthorized use. We may suspend or terminate accounts as described in Section 15.

4. Subscriptions, Billing & Cancellation

Plain EnglishPlans are billed through Stripe and renew automatically until you cancel. Cancel anytime and you keep access through the end of the period you paid for. We don't offer refunds for partial periods. If we raise prices, we'll tell you at least 30 days before it affects you.

4.1 Fees and Billing

Subscription plans and pricing are described at creatorfinderai.com/pricing. Payments are processed by Stripe. By subscribing, you authorize us and Stripe to charge your payment method the applicable fees, plus any applicable taxes, on a recurring basis.

4.2 Automatic Renewal

Subscriptions renew automatically at the end of each billing cycle until cancelled. You may cancel at any time through your account settings or by emailing support@creatorfinderai.com; cancellation takes effect at the end of the current billing period, and you retain access until then.

4.3 Price Changes

We may change prices with at least 30 days' notice. Changes apply at your next renewal after the notice period. If you do not agree to a price change, cancel before it takes effect.

4.4 Refunds

Except where required by law, fees are non-refundable, including for partial billing periods, unused usage, or downgrades. If you believe you were billed in error, contact us within 30 days of the charge.

4.5 Failed Payments

If a payment fails, we may retry the charge and may suspend access until payment is completed.

5. Database License & Restrictions

Plain EnglishYour subscription lets you use our database to find and contact partners for your own business. It doesn't let you copy the database, resell the data, build a competing product, or hammer the system with bulk exports beyond your plan's limits.

Subject to these Terms and your plan limits, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services and the data made available through them ("Platform Data") for your internal business purpose of identifying, evaluating, and contacting potential business partners. You may not:

We may impose and adjust reasonable rate limits and usage limits to protect the Services.

6. Outreach Compliance & Acceptable Use

Plain EnglishWe hand you the fish and the bait. How you fish is on you. Your outreach has to comply with anti-spam laws (CAN-SPAM, CASL, GDPR and friends): honest subject lines, a working unsubscribe, your real identity, and honoring opt-outs. No spam, no harassment, no shady stuff. If you abuse the tool, we can shut off access.

You are solely responsible for your outreach. When you contact individuals using Platform Data, whether through Smartlead, email, or any other channel, you are the sender of those communications. You agree to comply with all applicable laws and regulations, including the CAN-SPAM Act, Canada's Anti-Spam Legislation (CASL), the GDPR and ePrivacy rules where applicable, the Telephone Consumer Protection Act (TCPA), and the terms of any platform you use. Without limiting the foregoing, you agree to:

In addition, you may not use the Services to: engage in illegal activity; harass, threaten, or defame any person; send malware or harmful code; impersonate others; infringe intellectual property or privacy rights; attempt unauthorized access to our systems; or interfere with other users' use of the Services. We may suspend or terminate access immediately for violations of this Section.

7. Jesse SMS Assistant

Plain EnglishJesse works over text message. You opt in with your own number, message and data rates may apply, and you can text STOP anytime to shut it off or HELP for help.

Use of the Jesse SMS assistant requires opting in with your mobile number. Message frequency varies with your usage; message and data rates may apply. Reply STOP to stop receiving messages and HELP for assistance. Consent to receive texts is not a condition of purchase. Instructions you send to Jesse (including instructions to run searches, vet prospects, or load prospects into Smartlead) are treated as actions taken by you under your account.

8. Third-Party Services

Plain EnglishSmartlead and Stripe are their own companies with their own terms. When you connect your Smartlead account, you're responsible for that relationship, and we're not liable if a third-party service changes, breaks, or cuts you off.

The Services integrate with third-party services, including Smartlead (email outreach) and Stripe (payments). Your use of any third-party service is governed by that provider's terms and privacy policy. You are responsible for maintaining your own Smartlead account and for your conduct on that platform. We are not responsible for the acts, omissions, availability, or policies of third-party services, and integrations may change or become unavailable if a provider changes its service or terms.

9. AI Output & No Guarantee of Results

Plain EnglishAI research, vetting, and drafted messages are a head start, not gospel. Data can be stale, signals can be wrong, and drafted copy should get your eyes before it represents you. And nobody can promise you'll close deals — anyone who does is selling you a different kind of pond.

Portions of the Services are generated or assembled by artificial intelligence and automated data collection, including prospect data, growth signals, vetting assessments, and drafted outreach messages ("AI Output"). AI Output may contain inaccuracies, outdated information, or errors, and is provided for informational purposes to assist your own judgment. You are responsible for reviewing AI Output before relying on or sending it. We do not warrant the accuracy, completeness, or deliverability of any contact data, and we make no representation or guarantee regarding business outcomes, including reply rates, partnerships formed, deals closed, or revenue generated.

10. Intellectual Property

Plain EnglishWe own the platform, the brand, and the tech. You own your business's info and the campaigns you build. Outreach messages the AI drafts for you are yours to use.

The Services, including all software, technology, design, branding, and content other than your inputs (collectively, "CreatorFinder IP"), are owned by CreatorFinder or its licensors and are protected by intellectual property laws. Except for the limited license in Section 5, no rights in CreatorFinder IP are granted to you. You may not copy, modify, reverse engineer, or create derivative works of the Services except as permitted by law. You retain ownership of the information you submit to the Services, and you may use outreach messages generated for you in the course of your business. You grant us a license to process your inputs as needed to operate and improve the Services, consistent with our Privacy Policy. If you send us feedback, we may use it without obligation to you.

11. Privacy, GDPR & CCPA

Plain EnglishOur Privacy Policy covers what we collect and your rights, including EU (GDPR) and California (CCPA) rights. If your own outreach involves EU or California residents, you have your own compliance obligations as the sender.

Our collection and use of personal information is described in our Privacy Policy, which includes the rights available to EEA/UK residents under the GDPR (access, rectification, erasure, restriction, portability, objection, and complaint to a supervisory authority) and to California residents under the CCPA/CPRA (know, delete, correct, opt out of sale or sharing, and non-discrimination), along with our contact information for exercising those rights. To the extent you process personal data obtained through the Services, you act as an independent controller of that data and are responsible for your own compliance with applicable data protection laws.

12. Copyright Complaints (DMCA)

Plain EnglishIf you believe something in our Services infringes your copyright, email us with the details and we'll take it seriously.

If you believe material available through the Services infringes your copyright, send a notice to support@creatorfinderai.com (subject: "DMCA Notice") including: (a) identification of the copyrighted work; (b) identification and location of the allegedly infringing material; (c) your contact information; (d) a statement of good-faith belief that the use is unauthorized; (e) a statement, under penalty of perjury, that the notice is accurate and you are authorized to act for the copyright owner; and (f) your physical or electronic signature. We will respond to valid notices, including removing material where appropriate, and may terminate repeat infringers.

13. Disclaimers

Plain EnglishThe Services are provided as-is. We work hard to make them great, but we can't legally promise perfection, and we're not responsible for events outside our control.

THE SERVICES AND ALL PLATFORM DATA AND AI OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OPERATION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU. We are not liable for delay or failure to perform caused by events beyond our reasonable control, including natural disasters, pandemics, labor disputes, internet or utility failures, third-party service failures, and governmental actions.

14. Limitation of Liability

Plain EnglishIf something goes wrong, our maximum liability is capped at what you paid us in the last 12 months. We're not liable for indirect damages like lost profits or lost deals.

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) IN NO EVENT WILL CREATORFINDER, ITS OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITIES, OR LOSS OF DATA, ARISING OUT OF OR RELATING TO THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (B) OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM (OR ONE HUNDRED U.S. DOLLARS ($100) IF YOU HAVE PAID NOTHING). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

15. Indemnification

Plain EnglishIf your outreach or your breach of these Terms gets us sued, you cover us. This is the flip side of "your outreach is your responsibility."

You agree to defend, indemnify, and hold harmless CreatorFinder and its officers, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your outreach communications and use of Platform Data; (b) your violation of these Terms; (c) your violation of any law, including anti-spam and data protection laws; or (d) your violation of any third party's rights. We may assume the exclusive defense of any matter subject to indemnification, in which case you agree to cooperate with our defense.

16. Termination

Plain EnglishYou can leave anytime by cancelling and closing your account. We can suspend or terminate accounts that violate these Terms — immediately for serious stuff like spam abuse, with notice for smaller stuff. After termination, your access ends and we handle your data per the Privacy Policy.

You may terminate at any time by cancelling your subscription and closing your account. We may suspend or terminate your access: (a) immediately, for material violations of Sections 5 or 6, suspected fraud, or risk to the Services or other users; or (b) with reasonable notice, for other violations that remain uncured. Upon termination, your license ends and you must cease using Platform Data obtained through the Services, except records of communications you have already lawfully sent. We will retain or delete your information as described in the Privacy Policy. Sections 5 (restrictions), 9, 10, and 13 through 18 survive termination.

17. Governing Law & Dispute Resolution

Plain EnglishArizona law applies. If we have a dispute, we first try to work it out for 30 days. If that fails, disputes go to individual arbitration (not class actions), though small-claims court is always an option. You can opt out of arbitration within 30 days of accepting these Terms by emailing us.

These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law principles.

Informal resolution. Before filing a claim, you agree to email support@creatorfinderai.com with a description of the dispute and give us 30 days to work toward resolution with you.

Arbitration. Any dispute not resolved informally will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, conducted in Phoenix, Arizona or remotely by agreement, before a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction. Either party may instead bring an individual claim in small claims court.

Class action waiver. ALL CLAIMS MUST BE BROUGHT IN THE PARTIES' INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

Opt-out. You may opt out of this arbitration agreement by emailing support@creatorfinderai.com with the subject "Arbitration Opt-Out" within 30 days of first accepting these Terms. Opting out does not affect any other provision of these Terms.

18. Changes to These Terms

Plain EnglishIf we change these Terms in a meaningful way, we'll email account holders at least 30 days before the change takes effect. Keep using the Services after that and the new Terms apply.

We may update these Terms from time to time. For material changes, we will provide at least 30 days' notice by email to account holders and/or prominent notice within the Services before the changes take effect. Continued use of the Services after the effective date constitutes acceptance. If you do not agree to updated Terms, cancel and stop using the Services before they take effect.

19. General

Plain EnglishStandard housekeeping: this is the whole agreement, invalid pieces don't sink the rest, we can assign it if the company is acquired, and email counts as official communication.

These Terms, together with the Privacy Policy and your plan details, are the entire agreement between you and CreatorFinder regarding the Services. If any provision is found unenforceable, the remainder remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Nothing in these Terms creates a partnership, agency, or employment relationship. You consent to receive notices and communications from us electronically. Headings are for convenience only.

20. Contact